西蒙智享App隐私政策
最近更新日期:2023-04-06
Effective Date: Apr. 06,2023
生效日期:2023-04-06
Updated: Date: Apr. 06,2023
西蒙电气(中国)有限公司及其附属公司和子公司(以下合称为“我们”,“西蒙电气(中国)有限公司”)致力于保护您的个人隐私。
Simon Electric (China) Co., Ltd. and its subsidiaries and subsidiaries (hereinafter collectively referred to as "us", "Simon Electric (China) Co., Ltd.") are committed to protecting your personal privacy.
西蒙电气(中国)有限公司《隐私政策》(下称“本政策“),适用于我们提供的产品和/或服务,包括西蒙电气(中国)有限公司移动应用程序。当您在使用我们的服务时,我们会收集和处理您的相关信息,因此请您仔细阅读本政策并确定了解我们对您个人信息的收集和处理规则(包括如何收集、使用、保存、共享此类信息),以及为您提供访问、更新、删除和保护这些信息的方式。
Simon Electric (China) Co., Ltd.'s Privacy Policy (hereinafter referred to as "the Policy") is applicable to the products and/or services we provide, including Simon Electric (China) Co., Ltd.'s mobile applications. When you use our services, we will collect and process your relevant information,so please read this policy carefully and make sure you understand our rules on the collection and processing of your personal information (including how to collect, use, save and share such information), and provide you with ways to access, update, delete and protect such information.
当您同意本隐私政策,或以适当的方式开始、继续使用我们的产品或服务,且未通过适当的方式联系我们表达相反意见,我们将视为您充分理解本政策。阅读过程中,如果您有任何疑问、意见、建议或投诉,特别是您认为我们的个人信息处理行为损害了您的合法权益,您可以通过适当监管渠道投诉/建议我们的服务,或者通过以下联系方式与我们联系:
联系电话:86-21-38555222
When you agree to this privacy policy, or start or continue to use our products or services in an appropriate way, and do not contact us in an appropriate way to express a contrary opinion, we will consider that you fully understand this policy. During the reading process, if you have any questions, opinions, suggestions or complaints, especially if you think that our personal information processing has damaged your legitimate rights and interests, you can complain/suggest our services through appropriate regulatory channels, or contact us through the following contact information:
Tel.: 86-21-38555222
本政策主要向您说明:
This policy mainly explains to you:
1.我们收集哪些个人信息
1. What personal information do we collect
2. 处理个人信息的目的和法律依据定义
2. Definition of purpose and legal basis for processing personal information
3. 我们与谁共享您的个人信息
3. Who do we share your personal information with
4. 所收集信息的转移
4. Transfer of collected information
5. 与个人信息有关的权利
5. Rights related to personal information
6. 信息安全保障措施
6. Information Security Measures
7. 信息保留期限
7. Information retention period
8. 儿童的个人信息保护
8. Protection of children's personal information
9. 关于政策变更的声明
9. Statement on Policy Changes
10. 联系我们
10. Contact us
定义
Definition
在本政策中,
In this Policy,
个人信息:以电子或其他方式记录的能够单独使用或者结合其他信息使用能够识别个人身份的信息或者反映特定个人活动情况的各种信息。
Personal Data means information generated, collected, recorded and/or stored, electronically or otherwise, that can be used to identify an individual or reflect the activity of an individual, either from that information alone, or from that information and other information we have access to about that individual.
个人敏感信息:包括个人生物识别信息,通讯记录和内容,健康类信息,交易类信息,精确位置信息等。当我们向您提供特定的产品或服务时,涉及到个人敏感信息的收集时,我们在收集有关您个人敏感信息之前会通过显著并且明确的通知以征得您的同意。
Personal Sensitive Data includes personal biometric information, communication records and contents, health information, transaction information, and precise location information. When we collect Personal Sensitive Data from you, we will generate an explicit notification for your consent before we collection personal sensitive data about you.
智能设备:是指硬件制造商生产或制造的,具有人机界面并且可以通过无线网络传输信息的非标准计算设备,包括智能家用电器、智能可穿戴设备、智能空气净化设备等。
Smart Devices refers to those computing devices produced or manufactured by hardware manufacturers, with human-machine interface and the ability to transmit data that connect wirelessly to a network, including: smart home appliances, smart wearable devices, smart air cleaning devices, etc.
应用程序:是指由西蒙电气(中国)有限公司提供的移动应用程序西蒙智享App,能够帮助终端用户远程控制智能设备并连接至物联网(IoT)平台。
Apps refers to those mobile applications developed bySimon Electric (China) Co., Ltd.that provide end users remote control to Smart Devices and with the ability to connect to the supplier IoT Platform.
一、我们收集哪些个人信息
What Personal Data do we collect
为了向您提供我们的服务,我们会要求您提供此类服务所必须的个人信息。如果您不提供个人信息,我们无法为您提供相对应的产品或服务。
In order to provide our services to you, we will ask you to provide necessary Personal Data that is required to provide those services. If you do not provide your Personal Data, we may not be able to provide you with our products or services.
1、您自愿向我们提供的信息
1.Information You Voluntarily Provide Us
·注册帐户信息:当您注册我们的帐户时,我们会收集您的账号名称和联系方式,包括您的电子邮件地址、电话号码、用户名和登录凭据。在您与我们的产品交互期间,我们会进一步收集您帐户中的昵称、国家代码、语言偏好或时区信息。
·Registered Account Data: When you register an account with us, we may collect your name and contact details, such as your email address, phone number, user name, and login credentials. During your interaction with our Products, we may further collect your nickname, profile picture, country code, language preference or time zone information into your account.
·用户反馈:当您使用我们服务时,向我们提交与服务有关的反馈和建议时,我们会收集您填写的电子邮件地址、手机号码和反馈内容(添加的图片或视频),以及提交的问题日志,这些信息都将用于给我们及时处理您的应用程序问题和智能设备相关故障。
·Feedback: When using feedback and suggestion features in our Products, we will collect your email address, mobile phone number and your feedback content to address your problems and solve device failures on a timely basis.
与此同时,依据不同的应用程序产品和服务,西蒙电气(中国)有限公司会收集相对应且必要的个人信息以便提供给您产品和服务。
At the same time, according to different application products and services, Simon Electric (China) Co., Ltd. will collect corresponding and necessary personal information to provide you with products and services.
基于提供的附加功能所收集的信息
Information based on additional functions
为向您提供更便捷、更优质的产品及/或服务,努力提升您的体验,我们在向您提供的以下附加服务中会收集和使用您的个人信息。如果您不提供这些信息,不会影响您使用西蒙智享App的基本服务,但您无法获得这些附加服务给您带来的用户体验。这些附加服务包括:
In order to offer you with more convenient and higher-quality Services with optimized user experiences, we may collect and use certain information if you consent to use additional functions in the App. Please note, if you do not provide such information, you may continue to use basic Services of the App and connected Smart Devices, but certain features based on these additional functions may not be available. These additional functions may include:
·基于位置信息的附加服务:
·Additional functions based on location information:
当您通过系统授权开启移动设备的定位功能并使用基于位置提供的服务时,我们会收集和使用您的位置信息以便您使用西蒙智享App与智能设备进行配网。“添加设备”中需要获取定位权限的原因(仅安卓系统):进入添加设备,基于搜索附近设备的功能进行蓝牙扫描,此时我们需要此权限才能执行蓝牙通信,并且由于蓝牙扫描时需要收集您的位置信息,因此需要您开启蓝牙并且申请定位而进行添加设备,否则您“设备添加”的功能将无法实现。
当您使用我们的特定产品或服务(天气服务/家庭管理)时,基于您的同意,我们会收集有关您的实时精确或非精确地理定位信息。
当您使用地理围栏功能,通过创建场景产生位置变化时,我们会申请收集后台位置权限,目的是获取位置来完成您希望实现的自动化能力。
您可以在移动设备的系统中关闭定位服务停止我们对您所在位置信息的收集。
通过【我的】-【设置】-【隐私权限设置】-关闭/开启【位置信息】权限
When you enable the location-based functions through permission settings on your mobile device, we will collect and process your location information to enable these functions, such as pairing with your Smart Devices. Also, we may collect information about your: a) real-time and precise location, for instance when you choose to use the automation scenarios for controlling your Smart Devices, or b) non-precise geo-location when you use certain Smart Devices or the Services, such as robot cleaner and weather service.
Based on your consent, when you enable the geo-fence feature, your location information will be generated and shared with Google Maps services. Please note that Google has corresponding data protection measures, which you may refer to Google’s Data Processing and Security Terms for more details.
You may disable the collection and use of your location information by changing your mobile device settings ("My - Setting - Privacy Right Setting - Switch on/off Location Information"), upon which we will cease to collect and use your location information.
·基于相机/摄像头的附加服务:
·Additional services based on camera:
您可在开启相机/摄像头权限后使用该功能进行扫码用于添加您购买的设备,拍摄视频功能。请您知晓,即使您已同意开启相机/摄像头权限,我们也仅会在您主动扫码、利用相机/摄像头拍摄时时获取信息。
通过【我的】-【设置】-【隐私权限设置】-关闭/开启【相机/摄像头】
You may use the camera to scan the code by turning on the camera permission to pair with a Smart Device, take video, etc. Please be aware that even if you have agreed to enable the camera permission, we will only obtain information when you actively use the camera for scanning codes, video recording, etc.
You may opt-out the using of camera permission: "My - Setting - Privacy Right Setting - Switch on/off Camera".
·基于相册(图片库/视频库)的图片/视频访问及上传的附加服务:
·Additional services for accessing and uploading pictures/videos based on photo albums (picture library/video library):
您可在开启相册权限后使用该功能上传您的照片/图片/视频,以实现上报设备使用问题提供证明的功能。当您上报设备使用问题时我们会通过您所上传的照片/图片来定位您的问题。
通过【我的】-【设置】-【隐私权限设置】-关闭/开启【相册】权限
You can use this function to upload your photos/pictures/videos after turning on the photo album permission, so as to realize functions such as changing the avatar, reporting device usage problems by providing photo proofs, etc.. When you use the photos and other functions, we will not recognize this information; but when you report a device usage problem, we may use the photos/pictures you upload to locate your problem.
You may opt-out the using of photo album permission: "My - Setting - Privacy Right Setting - Switch on/off Photo Album".
·基于麦克风的语音技术相关附加服务:
·Additional services related to microphone-based service:
您可在开启麦克风权限后使用麦克风实现语音功能,包括拍摄视频、唤醒语音助手,在这些功能中我们会收集您的语音信息以识别您的指令需求。请您知晓,即使您已同意开启麦克风权限,我们也仅会在您主动点击App内麦克风图标或录制视频时通过麦克风获取语音信息。
通过【我的】-【设置】-【隐私权限设置】-关闭/开启【麦克风】权限
You can use the microphone to send voice information after turning on the microphone permission, such as shooting videos, waking up the voice assistant, etc. For these functions, we will collect your voice information to recognize your command. Please be aware that even if you have agreed to enable the microphone permission, we will only obtain voice information through the microphone when you voluntarily activate the microphone in the App.
You may opt-out the using of microphone permission: "My - Setting - Privacy Right Setting - Switch on/off Microphone".
·基于存储权限的附加服务(仅安卓系统):
·Additional services based on storage permission(Android):
我们向您申请获取此权限,目的是为了保障客户端的稳定运行。在您开启我们可读取/写入您设备存储的权限后,我们将自您设备存储空间内读取或向其中写入图片、文件、崩溃日志信息的必要信息,用于向您提供信息发布或在本地记录崩溃日志信息的功能。
通过【我的】-【设置】-【隐私权限设置】-关闭/开启【存储】权限
The purpose is to ensure the stable operation of the App by utilizing the storage permission. After you give or indicate the permission to read/write your mobile device’s storage, we will access pictures, files, crash log information and other necessary information from your mobile device’s storage to provide you with functions, such as information publications, or record the crash log information locally.
You may opt-out the using of storage permission: "My - Setting - Privacy Right Setting - Switch on/off Storage".
·基于消息通知权限的附加功能:
·Additional services based on Notification permission:
我们向您申请此权限,目的是为了向您推送有关产品或服务类的通知,特别是您购买了有关服务需要向您发送告警以便您抓取到实时状况。
通过【我的】-【消息中心】-【设置】-关闭/开启【消息推送】权限
The reason why we ask you for the permission is to send you notifications about using the Smart Devices or Services, especially if you have purchased security services and you require an alert or message so that you can capture the real-time status.
You may opt-out the using of App notifications: "My - Message Center - Setting - Switch on/off Notifications".
·基于蓝牙技术相关附加服务:
·Additional services based on Bluetooth permission:
您可在开启蓝牙权限后使蓝牙功能,包括设备控制、设备状态获取、设备发现、设备配网,在这些功能中我们会通过蓝牙与终端设备进行通信。请您知晓,即使您已同意开启蓝牙权限,我们仅会在这几个场景使用蓝牙进行通信:在首页、设备面板展示设备状态;在首页、设备面板进行设备控制;在首页、添加设备页用于发现设备、设备配网。
通过【我的】-【设置】-【隐私权限设置】-关闭/开启【蓝牙】权限
You can enable Bluetooth functions after turning on the permission, including controlling the Smart Devices, acquiring status of, discovering and configuring Smart Devices. In these functions, we will communicate with Smart Devices via Bluetooth. Please be aware that even if you have agreed to enable the Bluetooth permission, we will only use Bluetooth for communication in these scenarios: display device status on the home page and Smart Device panel; perform device control on the home page and Smart Device panel; discovering Smart Devices on the home page and the add device page, Smart Device distribution network.
You may opt-out the using of Bluetooth via "My - Settings - Privacy Setting - Disable/Enable Bluetooth permission".
您理解并同意,上述附加服务需要您在您的设备中开启您的位置信息(地理位置)、摄像头(相机)、相册(图片库)、麦克风(语音)、内外存储、蓝牙)的访问权限,以实现这些权限所涉及信息的收集和使用。您可在您的设备设置中逐项查看上述权限的状态,并可自行决定这些权限的开启或关闭。
You understand and agree that the above additional services require you to open access rights to your location information (geographic location), camera (camera), photo album (picture library), microphone (voice), internal and external storage, and Bluetooth) on your device to collect and use the information involved in these rights. You can view the status of the above permissions item by item in your device settings, and decide whether to turn them on or off.
请您注意,您开启任一权限即代表您授权我们可以收集和使用相关个人信息来为您提供对应服务,您一旦关闭任一权限即代表您取消了授权,我们将不再基于对应权限继续收集和使用相关个人信息,也无法为您提供该权限所对应的服务。但是,您关闭权限的决定不会影响此前基于您的授权所进行的信息收集及使用。
Please note that if you turn on any permission, you authorize us to collect and use relevant personal information to provide you with corresponding Services. Once you turn off any permission, we will take it as canceling the authorization, and we will no longer continue to collect Personal Data based on the corresponding permissions, and the related functions may be terminated. However, your decision to turn off the permission will not affect the previous collection and use of information based on your authorization.
2、我们自动收集的信息
2.Information We Collect Automatically
·移动设备信息:当您与我们的产品交互时,为保障您正常使用我们的服务,维护我们服务的正常运行,改进及优化我们的服务体验以及保障您的账号安全,我们会自动收集移动设备信息,包括移动设备型号、登录IP地址、ANDROID ID、无线连接信息、操作系统类型和版本、应用程序版本号、推送通知标识符、日志文件和移动网络信息。与此同时,我们会收集您的软件版本号。为确保操作环境的安全或提供服务所需,我们会收集应用程序的应用安装列表。
·Mobile Device Information: When you interact with our Services, in order to provide and maintain the normal operation of our Services, to improve and optimize our Services, and to protect your account security as well, we automatically collect mobile device information, such as mobile device model number, IP address,ANDROID ID,wireless connection information, the type and version of the operating system, application version number, push notification identifier, log files, and mobile network information. Meanwhile, we will collect your software version number. In order to ensure the security of the operating environment or to provide services, we will collect information about the installed mobile applications and other software you use.
·使用信息:在您与我们的网站和服务交互期间,我们会自动收集与访问、点击、下载、发送/接收消息和其他使用我们的网站和服务相关的使用信息。
·Usage Data: During your interaction with our websites and Services, we automatically collect usage data relating to visits, clicks, downloads, messages sent/received, and other usage of our websites and Services.
·日志信息:当您使用我们的应用程序时,为了提升您的用户体验,系统和异常日志会被上传进行分析,其中包括您的IP地址、使用习惯语言、操作系统的版本、访问的日期或者时间,以便于我们精准地识别问题并帮助您解决服务使用过程中的问题。
·Log Information: When you use the App, in order to improve your user experience, the system and exception log may be uploaded, including your IP address, language preference setting, operating system version, date or time of access, so that we can facilitate and accurately identify problems and help you solve them in timely manner.
请注意,单独的移动设备信息、服务日志信息是无法识别特定自然人身份的信息。如果我们将这类非个人信息与其他信息结合用于识别特定自然人身份,或者将其与个人信息结合使用,则在结合使用期间,这类非个人信息将被视为个人信息,除取得您授权或法律法规另有规定外,我们会将这类信息做匿名化、去标识化处理。
Please note that we cannot identify a specific individual by using device information or log information alone. However, if these types of non-personal information, combined with other information, may be used to identify a specific individual, such information will be treated as Personal Data. Unless we have obtained your consent or unless otherwise provided by data protection laws and regulations, we will aggregate or desensitize such information..
3、智能设备相关信息
3.Smart Devices Related Information:
当您使用智能设备时,我们收集智能设备本身固有的信息以及您在使用智能设备过程中产生的信息。
When you use an intelligent device, we collect the information inherent in the intelligent device itself and the information generated during your use of the intelligent device.
·智能设备基本信息:当您使用与我们的产品或服务连接的智能设备时,我们会收集有关智能设备的基本信息,包括智能设备的名称、设备ID、在线状态、激活时间、固件版本和升级信息。
·Basic Information of Smart Devices: When you connect your Smart Devices with the Services, we may collect basic information about your Smart Devices such as device name, device ID, online status, activation time, firmware version, and upgrade information.
·连接智能设备过程中收集的信息:基于您需要连接的智能设备类型,收集的基本信息包括:
·Information collected during the connection of intelligent devices: Based on the type of intelligent devices you need to connect, the basic information collected includes:
·通过Wi-Fi连接的智能设备:Wi-Fi信息(SSID)、智能设备Mac地址;
·Smart devices connected via Wi Fi: Wi Fi information (SSID), Mac address of smart devices;
·通过蓝牙建立本地连接后,通过Wi-Fi连接的智能设备:Wi-Fi信息(SSID)、智能设备Mac地址;
·Smart devices connected via Wi Fi after local connection via Bluetooth: Wi Fi information (SSID), Mac address of smart devices;
·通过蓝牙连接的智能设备:智能设备Mac地址;
·Smart devices connected via Bluetooth: Mac address of smart devices;
·通过Zig-bee方式连接的智能设备:智能设备Mac地址。
·Smart devices connected through Zig bee: Mac address of smart devices.
·智能设备报告的信息:根据您选择与我们的产品或服务连接的不同智能设备,我们会收集您的智能设备报告的信息。以下提供的智能设备报告的信息适用于您使用了该类型服务:
·Information Reported by Smart Devices: Depending on the different Smart Devices you elect to connect with our Products or Services, we may collect different information reported by your Smart Devices.
当您自愿使用智能摄像头(IPC服务)并连接至西蒙智享App时:您通过西蒙智享App服务连接了带摄像头的门铃、门锁、智能监控摄像头来监控您的住所安全或查看有关监控内容,在您添加设备后并使用智能摄像头时,此时设备识别到有人或物体进行移动时,智能摄像头将捕捉监控画面(以图片格式)以便您查看。此时捕捉到的画面我们将首先自动加密保存在本地并以消息形式存储在云服务器上,此时图片将在30天存储后自动进行删除。请您注意,当您选择关闭移动侦测功能时,智能摄像头将不主动记录捕捉到的画面,此时会影响您使用该智能摄像头的本意。
When you voluntarily use the smart camera (IPC service) and connect to Simon Smart Share App:you connect the doorbell, door lock and smart surveillance camera with the camera through Simon Smart Share App service to monitor your residence security or view relevant monitoring content. After you add the device and use the smart camera, when the device recognizes someone or object moving, The smart camera will capture the monitoring picture (in picture format) for you to view. At this time, we will automatically encrypt and save the captured pictures locally and store them on the ECS as messages. At this time, the pictures will be automatically deleted after 30 days of storage. Please note that when you choose to turn off the mobile detection function, the smart camera will not actively record the captured pictures, which will affect your intention to use the smart camera.
当您自愿使用某种健康类智能设备并连接至西蒙智享App时:若您选择一种或多种智能设备,相应的信息将被记录。当然您不使用任何以上以及相关的健康类设备时,我们绝不向您收集任何相关的信息:
When you voluntarily use a health smart device and connect it to Simon Smart App:if you select one or more smart devices, the corresponding information will be recorded. Of course, when you do not use any of the above and related health equipment, we will never collect any relevant information from you:
1)智能体脂秤或健身追踪器:身高、体重、体脂肪量(BFM)、体重指数(BMI)和骨骼肌含量(SMM)、体脂率、肌肉含量、体脂指标、肥胖水平、理想体重、体重控制、内脏脂肪指数、净体重、体内水分、骨量、蛋白质率、BMR、代谢年龄、身体评分、体型、皮下脂肪率、皮下脂肪量、心率;
1) Intelligent body fat scale or fitness tracker: height, weight, body fat mass (BFM), body mass index (BMI) and skeletal muscle content (SMM), body fat rate, muscle content, body fat index, obesity level, ideal weight, weight control, visceral fat index, net weight, body water, bone mass, protein rate, BMR, metabolic age, body score, body shape, subcutaneous fat rate, subcutaneous fat volume, heart rate;
2) 手环及其类似的智能设备:心率、步数、卡路里、里程、心率、睡眠记录、训练记录、体温、血氧、收缩压、舒张压、压力。
2)The bracelet and its similar intelligent devices: heart rate, steps, calories, mileage, heart rate, sleep records, training records, body temperature, blood oxygen, systolic blood pressure, diastolic blood pressure, and pressure.
3) 智能跳绳为代表的智能健身设备:开始时间、跳跃模式、跳绳次数、锻炼时长、燃烧卡路里、最多保持跳跃次数、跳绳次数、平均速度、最快速度、锻炼时心率。
3) Intelligent fitness equipment represented by intelligent rope skipping: start time, jumping mode, rope skipping times, exercise duration, calorie burning, maximum number of jumps, rope skipping times, average speed, maximum speed, and heart rate during exercise.
二、处理个人信息的目的和法律依据
Purposes and legal basis for processing Personal Data
我们处理您信息的目的如下:
The purpose for which we may process information about you are as follows:
为您提供服务:我们处理您的帐户信息、移动设备信息、使用信息、位置信息和智能设备相关信息,以提供您请求的产品和服务。此类处理的法律依据是根据我们的《西蒙电气(中国)有限公司服务协议》履行我们与您的合同。 Provide You with Our Services: We process your account data, mobile device information, usage data, location information, and Smart Device related information to provide you with the Services that you have requested. The legal basis for this processing is to perform our contract with you according to user agreement or some other terms of user ·改善我们的服务:我们处理您的移动设备信息、使用信息、位置信息和智能设备相关信息,以确保我们产品的功能和安全性,开发和改进我们的产品和服务,分析我们的运营效率,并防止和跟踪欺诈或不当使用行为。此类处理的法律依据是根据我们的《用户协议》履行我们与您的合同。
·Improve Our Services: We process your mobile device information, usage data, location information and Smart Device related information to ensure the functions and safety of the Services, to develop and improve the Services, to analyze the efficiency of our operations and to prevent and trace fraudulent or inappropriate usage. The legal basis for this processing is to perform our contract with you according to our user agreement or some other terms of user
·非营销通信:我们处理您的个人信息,旨在向您发送与服务、条款/条件和政策变更和/或其他管理信息相关的重要信息。与此同时,我们还会向您发送与您购买服务相关的通知,包括告警服务。您可查看西蒙智享App中有关【消息推送】(【我】-【消息中心】-【设置】-【消息推送】)来管理您是否要求接收此类消息通信,当您选择关闭推送通知时,我们不再向您继续推送此类信息。此类处理的法律依据是根据我们的《用户协议》履行我们与您的合同。
·Non-marketing Communication: We process your Personal Data to send you important information regarding the Services, changes to our terms, conditions, and policies and/or other administrative information. At the same time, we will also send you notifications related to the services you have purchased, such as alert services. You can check the “App Notification” in the App ("Me &rt; Message Center &rt; Setting &rt; Notification Setting”) to manage these communications. When you decide not to enable the Notifications function, we will no longer process your information for such purpose. The legal basis for this processing is to perform our contract with you according to our user agreement or some other terms of user
·数据分析:为了使您更好地享受智能设备带来的便利生活,我们分析会您使用西蒙电气(中国)有限公司服务或智能设备的使用情况、分析与您相关的产品或使用场景以便您更好地享受我们产品带来的便利,我们会使用您已绑定的智能设备信息,为您推荐能与您已绑定设备进行智能联动的其他智能设备(智能设备推荐服务)。若您不同意我们对您的数据进行分析,您可进入西蒙智享App的隐私设置(【我的】-【设置】-【隐私权限设置】-【数据分析】)关闭您的选择。此类处理的法律依据是基于您的同意。
·Data Analysis: In order to analyze the usage of the products we provide and improve your user experience, we will analyze the data you provide us, a) we need to check your problems when you encounter any malfunctions during the usage of the product, under such circumstance, you may not able to opt-out because it is highly relate to your functionalities and quality of using our product and service, and b) analyze data about how you interface with the product or under particular scenarios so that you can better enjoy the convenience brought by our Services, under such circumstance, if you do not agree to data analysis of your data, you can enter the privacy settings of App (“My &rt; Settings &rt; Privacy Settings &rt; Data Analysis”) to opt-out your selection. The legal basis for such processing is based on your consent.
·合规:我们仅在法律要求我们披露信息时,或当我们认为必要或适当的情况下处理您的个人信息时:
·Legal Compliance. We disclose information if we are legally required to do so, or if we have a good faith belief that such use is reasonably necessary to:
·遵守适用的法律法规,法律程序或公共机构和政府当局请求;
·comply with a legal obligation, process or request;
·履行我们的使用条款和其他协议、政策或标准,包括调查任何潜在的违规使用行为;
·enforce our User Agreement and other agreements, policies, and standards, including investigation of any potential violation thereof;
·保护我们和/或包括您在内的其他用户的权利、隐私、安全或财产;以及寻求可用的检测、预防、补救措施或限制我们可能需要提供的损害赔偿或解决安全、欺诈或技术问题。
·protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law; ordetect, prevent or otherwise address security, fraud or technical issues.
我们也以其他方式使用收集您的个人信息,在收集时我们会提供具体通知,并根据适用法律的要求获得您的同意。如果处理您的个人信息的目的发生任何变化,我们将通过西蒙智享App内的消息通知等显著通知的方式将此类变化通知到您,并告知您关于个人信息的选择。
If there is any change in the purposes for processing your personal data, we will inform such change to you via email and/or a prominent notice on our website of such changes of purposes, and choices you may have regarding your Personal Data.
三、我们与谁共享您的个人信息?
Who do we Share Personal Data with?
西蒙电气(中国)有限公司仅以您知晓并同意的方式共享您的个人信息。我们会与下列参与者共享您的个人信息:
At Simon Electric (China) Co., Ltd., we only share Personal Data in ways that we tell you about. We may share your Personal Data with the following recipients:
·向为我们提供某些业务相关服务的第三方服务提供商披露您的个人信息,包括网站托管、数据分析、支付和信用卡处理、基础设施供应、IT服务、客户支持服务、电子邮件发送服务以及其他类似服务,从而确保他们能够为我们提供服务。
·To our third-party service providers who perform certain business-related functions for us, such as website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support service, e-mail delivery services, and other similar services to enable them to provide services to us.
·向直接或间接为您提供智能设备和/或您用来访问和使用我们网站和服务的网络和系统的客户以及其他业务合作伙伴披露您的个人信息。
·To our customers and other business partners who provide you, directly or indirectly, with your Smart Devices, and/or networks and systems through which you access and use our websites and Services.
·当发生重组、合并、出售、合资、让渡、转让或其他处置我们所有或部分业务、资产或股票(包括但不限于与任何破产或类似程序相关的上述情况)的情况时,向附属公司或其他第三方披露您的个人信息。在这种情况下,您将通过我们的网站收到关于所有权变更、个人信息新的使用方式不兼容以及有关个人信息选择的明确通知。
·In case of reorganization, merger, sale, joint venture, assignment, transfer or other disposal of all or part of our business, assets or shares (including but not limited to the above situations related to any bankruptcy or similar proceedings), disclose your personal information to subsidiaries or other third parties. In this case, you will receive clear notice about ownership change, new incompatible use of personal information and selection of personal information through our website.
·向公司旗下的子公司或附属公司披露您的个人信息,以定期开展业务活动。
·· Disclose your personal information to subsidiaries or affiliated companies of the Company to conduct business activities regularly.
·对于以下必要或适当情况,我们会合理合法地共享您的个人信息:
·We will share your personal information reasonably and legally under the following necessary or appropriate circumstances:
·遵守适用的法律法规、法律程序、政策和/或标准,或相应公共机构和政府当局的要求;
·Comply with applicable laws and regulations, legal procedures, policies and/or standards, or requirements of corresponding public institutions and government authorities;
·履行我们的使用条款和其他协议、政策和标准,包括调查任何潜在的违规行为;
·Enforce our User Agreement and other agreements, policies, and standards, including investigation of any potential violation thereof;
·保护我们的运营、业务和系统;
·Protect our operation and business systems;
·保护我们和/或包括您在内的其他用户的权利、隐私、安全或财产;以及
·Protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law; or
·对非法、欺诈、欺骗或恶意活动进行的风险管理、检测和鉴定。
·Perform risk management, screening and checks for unlawful, fraudulent, deceptive or malicious activities.
此外,为保障西蒙智享App稳定运行或实现相关独立功能,我们会在应用中嵌入第三方的SDK。请注意,第三方SDK可能由于版本升级、策略调整的原因导致其个人信息处理类型发生变化,请以其公示的官方说明为准。请点击此处查看第三方SDK详情。 In addition, in order to ensure the stable operation of Simon Smart App or realize relevant independent functions, we will embed third-party SDK in the application. Please note that the third-party SDK may change its personal information processing type due to version upgrade and policy adjustment. Please refer to the official instructions published. Please click hereto view the third-party SDK details. 四、所收集信息的转移
International Transfer of Information Collected
西蒙电气(中国)有限公司在全球范围内开展业务,因此我们依据本政策收集的个人信息可能会在不同国家或地区之间进行传输、存储和处理。我们经营地所在国家或地区适用的法律法规可能与您居住国家/地区的适用法律有所不同,但我们将严格遵守个人信息保护相关的法律法规和要求。因此在个人信息保护的框架下,为了促进我们的运营,我们可能将个人信息转移到我们开展业务的国家或地区。无论您的信息在何处存放,我们的隐私和安全做法旨在为您的个人信息提供全球性保护。
Simon Electric (China) Co., Ltd.will comply with applicable data localization requirements in corresponding jurisdictions with respect to storage of data. To facilitate our operation, we may transfer, store and process your Personal Data in jurisdictions other than where you live. Laws in these countries may differ from the laws applicable to your country of residence. When we do so, we will ensure that an adequate level of protection is provided for the information by using one or more of the following approaches:
包括,欧盟委员会已确定欧洲经济区(EEA)、英国或瑞士以外的某些国家/地区能够充分保护个人信息的机制。当欧洲经济区、瑞士或英国用户的个人信息被转移到位于欧洲经济区、瑞士或英国以外的国家/地区,且未被认为具有充分信息保护水平的接收者,我们会确保遵守“欧盟标准合同条款”进行信息传输。您可以点击此处查看根据GDPR第46条批准的“欧盟标准合同条款”达成的协议。 Agreement on the basis of approved EU standard contractual clauses per GDPR Art. 46. For more information, see https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.
特别地,当您选择中国大陆的正确国家码和与之对应的注册账号,我们将在中华人民共和国大陆境内运营中收集和产生的个人信息,均在中国大陆地区的数据中心存储和处理,但根据适用法律的规定允许跨境传输的除外。
如果您想进一步了解我们的信息存储和保障措施,您可以通过本政策下方的联系方式直接联系我们。
If you would like further detail on the safeguards we have in place, you can contact us directly as described in this Privacy Policy.
四、与个人信息有关的权利
Your Rights Relating to Your Personal Data
我们尊重您的权利,同时也会掌握您的个人信息。您可以行使下列任何一项权利:
We respect your rights and control over your Personal Data. You may exercise any of the following rights:
·通过我们应用程序中的【我的】-【常见问题与反馈】;
·Through the: "My-Frequently asked questions and feedback";
·并且您可以通过下方信息联系到我们:
·And you can contact us through the following information:
公司名称:西蒙电气(中国)有限公司
Company Name: Simon Electric (China) Co., Ltd.
联系电话:86-21-38555222
Tel.: 86-21-38555222
联系地址:上海市申长路988弄 虹桥万科中心1号楼5层
Address: F5, Building 1, Hongqiao Vanke Center, Lane 988, Shenchang Road, Shanghai
您可以通过以下指明路径行使您的个人信息有关的权利:
You can exercise your rights related to your personal information through the following path:
·要求访问我们处理的与您相关的个人信息(即获取个人信息副本):【我的】-【设置】-【隐私政策管理】-【个人信息导出】;
·Request access to the Personal Data that we process about you: "My-Setting-Privacy Settings-Personal Data Export";
·要求我们纠正与您相关的不准确或不完整的个人信息:1)修改“注册账号“(电子邮件/手机号码):【我的】-【账号与安全】-【手机号码】-【更换手机号】;2)修改“昵称和/或时区“:【我的】-【设置】-【个人资料】;
·Request that we correct inaccurate or incomplete Personal Data about you: 1) Modify your account number (email address or phone number): "My-Setting-Account and Security-Change your Account"; 2) Modify the nickname and/or time zone: "My-Personal Information";
·要求删除您的个人信息:【我的】-【设置】-【账号与安全】-【注销账号】,根据提示显示,您可删除您的个人信息;
·Request deletion of Personal Data about you: "My-Setting-Account and Security-Delete Account", when you confirm the deletion of your account, your Personal Data will be deleted accordingly.
·要求暂时或永久限制我们处理您的部分或全部个人信息:请您通过应用程序中的【我的】-【设置】-【账号与安全】来注销账号或【我的】-【常见问题与反馈】给我们,或者通过上述联系电话或邮箱提交您的申请;
·Request restrictions, temporarily or permanently, on our processing of some or all Personal Data about you: Please send over your request through "My-FAQ & Feedback", or send over the email request to Confirm: the emailbox?;
·要求我们基于您的同意或与您签订的合同处理您的信息,以及我们自动处理您的信息时,向您本人或第三方传输个人信息:应用程序内的【我的】-【常见问题与反馈】给我们,或者通过上述联系电话和邮箱提交您的申请;
·Request transfer of Personal Data to you or a third party where we process the data based on your consent or a contract with you, and where our processing is automated: Please send over your request through "My-FAQ & Feedback", or send over the email request to Confirm: the emailbox?;
·要求我们提供撤销同意的方式和说明,在您使用我们的服务过程中,我们基于您的同意或我们的正当利益处理和使用您的个人信息,对此您选择反对或拒绝我们使用您的个人信息,此时我们将通过以下方式保障您撤销同意的权利:
·Opt-out or object to our use of Personal Data about you where our use is based on your consent or our legitimate interests.
1)如上所述,您可通过应用程序的【我的】-【设置】-【隐私权限设置】进而在设备系统设置获取的权限设置变更设备权限撤销您的同意,包括位置、相机/摄像头、相册(图片库/视频库)、麦克风、蓝牙设置、消息通知推送的相关功能;
1)For privacy permissions acquired through device system settings, your consent can be withdrawn by changing device permissions, including Confirm: location, camera, photo album (picture library/video library), microphone, Bluetooth settings, notification settings and other related functions;
2)在您同意的非营销类通信,通过【我的】-【消息中心】-【设置】来关闭您的选择;
2)You may opt-out the non-marketing communication through “Me &rt; Message Center &rt; Notification Settings” to manage your selection;
3)在您同意的数据分析功能时,通过【我的】-【设置】-【隐私权限设置】-【数据分析】关闭您的选择;
3)You may opt-out the data analysis features through “Me &rt; Settings &rt; Privacy Settings”;
4)通过应用程序解绑智能设备,您使用智能设备的信息将不会被收集;
4)Unbind the Smart Device through the App, and the information related to the Smart Device will not be collected;
5)若您不同意我们《隐私政策》中的描述,我们将视为您不同意主动向我们提供个人信息,不同意我们掌握并处理您的个人信息,通过【我的】-【设置】-【隐私政策管理】-【撤销】您的同意,继而注销您的账号,使得我们不再掌握和处理您的个人信息。
5) If you do not agree with the description in our Privacy Policy, we will consider that you do not agree to provide personal information to us on your own initiative, and do not agree that we can master and process your personal information. Through [My] - [Settings] - [Privacy Policy Management] - [Revoke] your consent, you can then cancel your account, making us no longer master and process your personal information.
当您撤回同意或授权后,导致我们无法为您继续提供撤回授权部分对应的服务。但您撤回同意或授权,不影响撤回先前基于您的同意开展的个人信息处理。
When you withdraw your consent or authorization, we may not be able to continue to provide you with certain products or services correspondingly. However, your withdrawal of your consent or authorization will not affect the processing of personal information based on your consent before the withdrawal.
您无需支付任何费用即可施行您的个人权利。依据当地信息保护法相关要求,若您的账号服务为中国大陆地区,那么我们将在15个工作日内对您的需求完成核查和处理;若您的账号服务范围为中国大陆以外的地区,那么我们将于30个自然日内对您的需求进行回复(请根据第四章结论进行修改)。
You do not have to pay a fee and we will aim to respond you within 30 days. If you decide to email us, in your request, please make clear what information you would like to have changed, whether you would like to have your Personal Data deleted from our database or otherwise let us know what limitations you would like to put on our use of your Personal Data. Please note that we may ask you to verify your identity before taking further action on your request, for security purposes.
六、信息安全保障措施
Security Measures
我们采取商业上合理的物理、管理和技术保障措施,以维护您的个人信息的完整性和安全性。我们提供多种安全保障策略,以有效确保用户和设备的信息安全。
在设备访问方面,我们采用可靠的身份访问认证和授权申请。
在数据通信方面,支持使用安全算法和传输加密协议以及基于动态密钥的商业级信息加密传输进行通信。
在数据处理方面,采用严格的数据过滤和验证以及完整的数据审核流程。
在数据存储方面,用户的所有机密信息将进行安全的加密处理以便存储。
除上述技术层面的安全保障外,制度和管控层面上,我们还制定了一系列的安全保障,包括定岗定责,举办安全和隐私保护培训课程,加强员工数据保护意识,控制访问权限的措施,以防止数据丢失、被非法使用、收到未授权访问或泄漏、篡改或损毁。
如果您出于任何原因认为您与我们的交互不再安全(例如您认为您的帐户的安全性已经受损),请您按照下述方式拨打电话或发送电子邮件立即告知我们。
如果一旦发生安全事件影响到您的个人信息安全,我们将第一时间通过您预留的邮件地址、电话号码、消息中心推送的方式通知到您,并告知您降低或防范相关风险的建议等信息。必要时我们会按照内部安全事件应急预案,及时采取相应的补救措施,并按照规定向有关主管部门进行报告。
We use commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your Personal Data. Simon Electric (China) Co., Ltd. provides various security strategies to effectively ensure data security of user and device. As for device access, Simon Electric (China) Co., Ltd. proprietary algorithms are employed to ensure data isolation, access authentication, applying for authorization. As for data communication, communication using security algorithms and transmission encryption protocols and commercial level information encryption transmission based on dynamic keys are supported. As for data processing, strict data filtering and validation and complete data audit are applied. As for data storage, all confidential information of users will be safely encrypted for storage. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you could immediately notify us of the problem by emailing Please enter your privacy email address.
七、信息保留期限
Data Retention
我们将在达成本政策所述目的或者法律法规要求的最短期限内处理您的个人信息,除非根据特定法律要求需要保留较长时间。我们将根据个人信息的数量、性质和敏感性决定适当的保留期限,在保留期限结束后,我们将销毁您的个人信息。
We process your Personal Data for the minimum period necessary for the purposes set out in this Policy, unless there is a specific legal requirement for us to keep the data for a longer retention period. We determine the appropriate retention period based on the amount, nature, and sensitivity of your Personal Data, and after the retention period ends, we will destruct your Personal Data.
1. According to the Service Agreement of Simon Electric (China) Co.,Ltd. and this policy to meet your request for products and services; 2.当您明确要求删除您的个人信息时,我们将此设为自动任务并不再保留您的个人信息。
2.Personal Data will no longer be retained when you request to remove your Personal Data, we will accordingly complete the task.
当我们在1)的基础上确认个人信息完成收集和处理的目的,或在我们根据2)确认您的删除或注销申请后,或我们终止运营相应产品或服务后,我们将停止保留,并对您的个人信息做删除处理。一般情况下,一旦达到规定的信息保留期限,我们将不会再保留您的个人信息。如果我们出于技术原因无法销毁信息,致使个人信息的保留超出存储期限,我们将采取适当措施防止您的个人信息被进一步使用,包括匿名化处理。
八、儿童的个人信息保护
Children’s Privacy
我们非常重视儿童个人信息的保护,并且我们的产品、服务主要面向成人。若您是儿童,如果没有父母或监护人的同意,不应创建自己的个人信息主体账户。
对于经父母和/或监护人同意而创建的个人信息账号,在您使用我们的服务前,请务必认证阅读《儿童隐私保护声明》,我们根据各区域、国家或地区相关法律法规的规定保护儿童的个人信息。请注意,如果我们发现未事先征得可证实的父母或法定监护人同意的情况下收集了儿童的个人信息,则会设法尽快删除相关个人信息。 Protecting the privacy of young childrenis especially important to us. The Services are not directed to individuals under the age of thirteen (13) (or such other age provided by applicable law in your country/region of residence), and we request that these individuals do not provide any Personal Data to us. We do not knowingly collect Personal Data from any child unless we first obtain permission from that child’s parent or legal guardian. If we become aware that we have collected Personal Data from any child without permission from that child’s parent or legal guardian, we will take steps to remove that information.. 九、关于政策变更的声明
Changes to this Privacy Policy
我们会根据信息保护和处理实践的变化对本政策进行至少每年一次的更新。如果我们作出任何重大变更,我们将在本应用程序内发布更新。我们建议您定期浏览本应用程序,以获取有关隐私做法的最新信息。
We will update this policy at least once a year according to changes in information protection and processing practices. If we make any significant changes, we will release updates within this application. We recommend that you visit this application regularly to get the latest information about privacy practices.
十、联系我们
Contact Us
如果您对本隐私政策有任何意见或问题,或者您对我们收集、使用或披露您的个人信息有任何疑问,请通过西蒙智享App中的【我的】-【常见问题与反馈】或以下提供方式联系我们,并指明“隐私政策“,我们会在15个工作日内完成对您的需求完成核查和处理。
如果您的问题本身涉及较重大事项,我们可能会要求您提供更多信息以确认该事项的性质和影响面。
如果您对收到的答复不满意,您可以将投诉移交相应的监管机构。当您咨询我们时,我们会根据您的实际情况,提供可能使用的相关投诉途径的信息。
If you have any opinions or questions about this privacy policy, or you have any questions about our collection, use or disclosure of your personal information, please contact us through [My] - [FAQ and Feedback] in Simon Smart App or the following ways, and specify the "privacy policy", and we will complete the verification and processing of your needs within 15 working days.
联系方式和联系地址:
Contact information and address:
公司名称:西蒙电气(中国)有限公司
Company Name: Simon Electric (China) Co., Ltd.
联系电话:86-21-38555222
Tel.: 86-21-38555222
联系地址:上海市申长路988弄 虹桥万科中心1号楼5层
Address: F5, Building 1, Hongqiao Vanke Center, Lane 988, Shenchang Road, Shanghai